How to Order a Cake
Q. | How far in advance should I order the cake? | ||||||||||||||||||||||||||||||||
A. | For ideal circumstances, we ask for orders at least one week in advance. We can help you if the order is made within a short notice, but your choice of cake flavor and design could be limited. | ||||||||||||||||||||||||||||||||
Q. | What is your payment policy? | ||||||||||||||||||||||||||||||||
A. |
We require a 50% deposit to reserve your order. The deposit for a regular cake order is refundable if the cancelation is made 5 days before the due date. Deposit for wedding cakes may be refundable if the cancelation made is less than 60 days before the wedding. Payment can be made by cash, or credit card (Visa or Master card, and Discover). |
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Q. | What if I need to make changes to my order? | ||||||||||||||||||||||||||||||||
A. | Any changes (date of the order, quantity of guests, flavor or decoration of the cake) must be made at least 7 days in advance. | ||||||||||||||||||||||||||||||||
Q. | What size cake do I need for my party ? | ||||||||||||||||||||||||||||||||
Cake Size and Serving Suggestions All our cakes are 3″ tall
*Not all cakes available in any sizes and shapes. Please contact our sells associate to confirm. |
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Q. | Do you have anything sugar free? | ||||||||||||||||||||||||||||||||
A. | The amount of sugar we use in our desserts is done in good taste; however, we do not use sugar substitutes. | ||||||||||||||||||||||||||||||||
Q. | Do you make custom shaped cakes? | ||||||||||||||||||||||||||||||||
A. | Yes, we can recreate almost any shape and size. For custom shaped cakes, we ask that you stop by our shop and speak to Lana or another sales associate so we can walk you through the process. | ||||||||||||||||||||||||||||||||
Q. | Can I customize my cake with a message, and what cost? | ||||||||||||||||||||||||||||||||
A. | Yes, messages are available with all cakes at no cost. | ||||||||||||||||||||||||||||||||
Q. | Do you deliver? | ||||||||||||||||||||||||||||||||
A. | Yes, we deliver 7 day a week. Minimum delivery charge is $15.00. If the destination is more than 7 miles, we will charge $2.00 per mile. | ||||||||||||||||||||||||||||||||
Q. | Do you ship your desserts? | ||||||||||||||||||||||||||||||||
A. | Due to the delicacy and freshness of our cakes, they cannot be shipped. | ||||||||||||||||||||||||||||||||
Q. | How do I go about ordering a wedding cake? | ||||||||||||||||||||||||||||||||
A. | Please call or e-mail us to make an appointment with Lana. Bring any pictures, ideas and color samples with you. We will provide you with a free tasting and consultation to assure you that your wedding cake or sweet table is just as you had imagined. | ||||||||||||||||||||||||||||||||
Q. | How are your cakes priced? | ||||||||||||||||||||||||||||||||
A. | Our cake prices vary on the size of the cake, not the fillings. Our standard cakes are beautiful as is, but if you would like to have custom décor, we can accompany those needs for an additional cost. As prices may vary, please call or stop in to our shop and we will be glad to discuss it with you. | ||||||||||||||||||||||||||||||||
Q. | What is the smallest two tier cake that you can make? | ||||||||||||||||||||||||||||||||
A. | The smallest two tier cake will serve 35 people. | ||||||||||||||||||||||||||||||||
Q. | What is the smallest three tier cake that you can make? | ||||||||||||||||||||||||||||||||
A. | The smallest three tier cake will serve 50 people. |